@article{ 10.1109/MIC.2008.66,
author = {Daniel Schall and Hong-Linh Truong and Schahram Dustdar},
title = {Unifying Human and Software Services in Web-Scale Collaborations},
journal ={IEEE Internet Computing},
volume = {12},
number = {3},
issn = {1089-7801},
year = {2008},
pages = {62-68},
doi = {http://doi.ieeecomputersociety.org/10.1109/MIC.2008.66},
publisher = {IEEE Computer Society},
address = {Los Alamitos, CA, USA},
}