E3C
From Autocompwiki
Contents |
The 1st International Workshop on Emails in e-Commerce and Enterprise Context (E3C)
Held at the 11th IEEE Conference on Commerce and Enterprise Computing (CEC 2009)
July 20th -23rd, 2009, Vienna, Austria
Description and Objectives
Despite the rise of competing technologies, email remains a crucial business communication tool and an important source of enterprise information and knowledge. According to recent surveys, (i) an information worker spends an average of 20% of their time to deal with emails, (ii) about 80% of users prefer emails as a business communication tool . In Europe, about 98.8% of enterprises are SMEs (Small and Medium Enterprises). With an average of 7 employees per SME , emails are widely used by SMEs to conduct their business tasks and cooperation. Web 2.0 and e-commerce systems also rely on email for notifying users about transactions, changes, services or events.
Email is used for many functions, including alerting, archiving, task management, collaboration and interoperability. Partly due to this diversity of use, email is rarely a standalone information source. Email messages often contain pointers to further information, such as files (e.g., saved attachments), links to resources and services on the Web, and references to other involved people. Email communication interconnects business transactions with human communication, collaboration and interaction, thus providing a rich source of information for social-based business-oriented computing.
Existing email research has focused largely on topics such as understanding social aspects of email, email task management and user interaction with email. There has been little interaction between email research and work on enterprise computing which considers information from various legacy systems, business Web services, business process templates and documents. To effectively exploit the capability of email in e-commerce and enterprise contexts, in particular for SMEs, we foresee the need to join efforts from these different research communities to identify issues and share research results.
The aim of this workshop is to gather email and enterprise computing researchers and practitioners to discuss and propose solutions for email in e-commerce and enterprise contexts. E3C would like to build on previous successful events such as the Workshop on Enhanced Messaging (EMAIL-2008) at AAAI-08.
Research Topics
- Architecture for enterprise cooperation and interoperability over email
- Intelligent email for SMEs
- Email-based business task and process management
- Email content analysis, message summarization, information extraction for enterprises
- Semantic Email and Semantic Knowledge Extraction
- Email social networks for enterprise computing
- Email analysis of exchanged documents for semantic alignment via negotiation
- Message summarization, information extraction, semantics
- Email Workflow Management for Business Processes
- Interconnection of email content and enterprise resources (legacy systems, document repositories)
- Enterprise resource mashup support for business emails
- Approaches for email visualization and user interfaces in business context
- Case studies
- Business email testing dataset
Workshop Format
We seek original research papers and demos in the workshop.
- Original research papers: we seek for full papers (maximum of 8 pages in IEEE CS style). Full papers should contain original contributions not published or submitted elsewhere, and references to related state-of-the-art work. Each paper will be reviewed by a minimum of three reviewers.
- Demos: The workshop also aims at having demo submissions demonstrating the usefulness of email-based technologies for SMEs. Demo papers will be limited to 2 pages in IEEE CS style.
- Panel discussion and invited talk: we plan to have a panel to discuss the topics of the workshop. In particular, we are seeking discussion to understand the current status and future research on the combination of social aspects and enterprise computing based on emails. Furthermore, depending on the agreement between the conference and the workshop (e.g, financial issue), we also plan to have an invited talk.
The workshop proceedings will be published by IEEE CS, following the general rules of the CEC 2009.
Important Dates
* Full paper submission: March 22nd, 2009 (EXTENDED!) * Authors Notification: April 15th, 2009 * Camera ready versions due: May 15th, 2009 * Workshop: July 20, 2009
Paper submission
Papers should contain original contributions not published or submitted elsewhere, and references to related state-of-the-art work. Authors of accepted papers are expected to present their views of the field at the oral presentation. Full papers up to 8 pages (including figures, tables and references) and demo papers up to 2 pages can be submitted. Papers should follow the IEEE format, which is single spaced, two columns, 10 pt Times/Roman font. Papers should include a title, the name and affiliation of each author, an abstract of up to 150 words and no more than eight keywords. Authors should also provide contact addresses, if different from the submitting electronic address. All submissions should be electronic (in PDF) and will be peer-reviewed by a minimum of three programm commitee members.
Here is the formatting instruction
Papers accepted for the workshop will be included in the proceedings, published by the IEEE Computer Society Press. Please note that each accepted paper should have at least one author register and present the paper at the workshop to get the paper published in the proceedings.
To submit your paper, please log into the EasyChair's E3C 2009 webpage.
Workshop co-chairs
- Michal Laclavik, IISAS, Slovakia
- Andrew Lampert, CSIRO, Australia
- Simon Scerri, DERI, National University of Ireland Galway, Ireland
- Hong-Linh Truong, Vienna University of Technology, Austria
Contact workshop chairs at e3c09@easychair.org
Program Committee (To be updated)
- Vitor R. Carvalho, Carnegie Mellon University, Microsoft Research, USA
- Mark Dredze, Johns Hopkins University, USA
- Lise Getoor, University of Maryland, College Park, US.
- Siegfried Handschuh, DERI, National University of Ireland Galway, Ireland
- Ladislav Hluchy, Institute of Informatics SAS, Slovakia
- Tara Matthews, IBM Almaden Research Center, US
- Diana Maynard, University of Shefield, UK
- Nikolay Mehandjiev, Business School, The University of Manchester, UK
- Uwe Riss, SAP, Germany
- John Tang, Microsoft, US
- Alexander Troussov, IBM, Ireland
- Dirk Werth, DFKI, Germany
- TBD
